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Please click title for an abstract and the full article. |
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Manufacturing and Service Operations Management (MSOM) Vol 8, No 2 (Spring 2006), pp 136–148. |
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Operations Research Vol 55, No 3 (May–June 2007), pp 490–502. |
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Submitted June 2004, latest revision January 2008. |
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Submitted November 2004, Revision April 2005. |
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Demand Planning and Revenue Management |
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Service Chain Management: Technology Innovation for the Service Business, Christos Voudouris, Gilbert Owusu,
Raphael Dorne, David Lesaint (Editors), Springer 2008, pp 109–124. |
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